The Big Shift: Measuring the Forces of Change

by Erik on June 30, 2009

in Business Metrics, Deloitte, Recession, Uncertainty

Really interesting article from Deloitte's Lang Davison about the "problem" with traditional business metrics. Relates back to the Shift Index I spoke about earlier.

During a steep recession, managers obsess over short-term performance goals such as cost cutting, sales, and market share growth. Meanwhile, economists chart data like GDP growth, unemployment levels, and balance-of-trade shifts to gauge the health of the overall business environment. The problem is, focusing only on traditional metrics often masks long-term forces of change that undercut normal sources of economic value. “Normal” may in fact be a thing of the past: Even when the economy heats up again, companies’ returns will remain under pressure.

via Harvard Business Review

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