NPR has an interesting article on the switch from land-line telephone companies to wireless. This reminds me of the AP piece that talked about how cell-only households now outnumber traditional phone households.That statistic points to problem in our current method of landline national polling for elections, which was brought to everyone's attention in 2008. As technology improves, we must ensure that industry follows suit, even if we've been doing it one way for years. The old adage: "if it ain't broke, don't fix it" does not hold true in the Internet age.
[note: why could I only find that AP article archived on the Utah Daily Herald site? I know it's archived elsewhere. Google let me down for the first time in my life!]
When was the last time someone called at an inconvenient hour to ask if you want to switch long-distance telephone companies? What used to be a frequent annoyance now appears to be a thing of the past because the long-distance telephone business has undergone some big changes.
On AT&T's Web site you'll be hard-pressed to figure out the company even offers long-distance telephone service. That's a big change from the 1990s when Ma Bell's pitchman Cliff Robertson was on television attempting to woo customers back from Sprint and MCI.
According to the Federal Communications Commission, the long-distance business reached its peak in 2000, when it raked in over $109 billion. By 2007, revenues were down to $58 billion.
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