Apple

More on Technology and Customer Service

by Erik on March 7, 2010

in Apple,Business Logic,Business Metrics,Competition,CRM,iPhone,Technology

Due to the nature of my job, I find that I am constantly thinking about how to improve customer satisfaction, but as a consumer, it’s also something that I am acutely aware of when it’s done incredibly well (see my post about J.Crew). Add technology to the mix, and you can bring satisfaction levels to [...]

{ Comments on this entry are closed }

News Roundup

by Erik on October 5, 2009

in Advertising,Apple,Economy,IBM,Interesting,Technology

I.B.M. Joins Pursuit of $1,000 Personal Genome: One of the oldest names in computing is joining the race to sequence the genome for $1,000. On Tuesday, I.B.M. plans to give technical details of its effort to reach and surpass that goal, ultimately bringing the cost to as low as $100, making a personal genome cheaper [...]

{ Comments on this entry are closed }

Apple – iPhone – Buy iPhone 3G

by Erik on June 19, 2009

in Apple,iPhone,Retail

Apple – iPhone – Buy iPhone 3G. Buy one today!

{ Comments on this entry are closed }