Problem Solving

When Customer Relationships Matter

by Erik on March 4, 2010

in CRM,Enterprise Systems,Problem Solving,Systems Integration,Technology

This week, I was fortunate (and unfortunate) enough to have been by my 88 year old grandfather’s side as he passed away from what Hospice called “adult failure to thrive.” In essence, he was ready to let go, and did so peacefully and at home with his remaining two children, and two of his grandchildren. [...]

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On methodologies and structured problem solving.

by Erik on February 1, 2010

in Business Logic,Information,Philosophy,Problem Solving,SDLC

When I speak with my colleagues about problem solving and structured thinking, I find that a common theme has been the “systems development life cycle,” as it has been incredibly useful tool for me in these very situations. As I have these conversations, it’s become clear that I truly am an incredibly process oriented individual [...]

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