management

The Lehigh University Business Information Systems program builds a strong foundation in cross-functional business processes and the application of information systems to support them.

The use of technology to improve business performance and effectively support strategic business plans is a major focus of the program, and my core background and university level coursework includes competency and advanced experience in each of the following areas:

Strategic Management

• Advanced concepts and practices from the core business curriculum at Lehigh University utilizing an organization-wide strategic perspective and examination of the relationship among firm strategy, structure and environment.
• The coursework emphasized strategic analysis strategy formulation, and strategy implementation so as to achieve sustainable competitive advantage.
• Traditional and non-traditional methodologies/theories including topics involving SWOT analysis, Porter’s Five Forces Model, Peter Drucker, Joseph Schumpeter, and Clayton Christensen.
• Corporate governance, corporate social responsibility and business ethics are incorporated into the strategic perspective of the firm.
• Case analyses and competitive simulation game (multi-quarter, multi-nation, multi-faceted model was utilized during real time strategy formulation) were the central learning components.

Business Application Programming (Java)

• Design, coding, and testing of business applications in a high level, object oriented computer programming language (Java).
• Topics covered: Methods, classes, objects, control structures, arrays, string manipulation, graphics, graphical user interfaces, and web based applets.

Managing Information Systems Analysis and Design (Modeling / SDLC)

• Focused on managing the requirements analysis and system design methodology and techniques for business information systems.
• Coursework included cost benefit analysis and risk management of business systems development, JAD and structured walkthroughs, structured and object oriented methodologies, and software package evaluation.
• System Development Life Cycle and OOM/UML were main course concepts.
• Emphasis on effective communication and integration with users and user systems and encouraged interpersonal skill development with client users, team members, and others associated with development, operation, and maintenance of the system.
• Advanced Excel competency including VBA/Macro formulation, and Pivot Tables.

Business Data Management (Oracle / SQL)

• Fundamentals of database management systems (DBMS), including database development, processing, logical and physical design, access, implementation and administration.
• Extensive experience in developing data models, creating relational databases, and formulating and executing complex queries in SQL.
• Focused on analyzing the connections between data and business organizational information needs and decisions, and understanding the principles of managing organizational data.
• Advanced experience in large scale Oracle databases and developing in SQL.

Electronic Commerce

• Focus on how businesses and consumers use the Internet to exchange information and complete transactions.
• Both theoretical concepts and practical skills including site design and database integration.
• E-commerce related advertising and marketing, e-commerce business and revenue models, online consumer behavior, web site design issues, Internet security, electronic payments, infrastructure issues, privacy issues, and overall electronic commerce strategy were covered.
• Microsoft SharePoint advanced competency.

eBusiness Enterprise Applications (ERP, SAP R/3, Salesforce.com)

• Focus on the implications of key information technologies used within and across businesses to conduct eBusiness.
• Developed competency in the functionality of various enterprise applications (including advanced configuration and using SAP R/3, Salesforce.com) and their integration.
• Enterprise systems included: Customer relationship management, enterprise resource planning, supply chain management, supplier relationship management, data warehousing and data mining, data scrubbing, business intelligence and analytics, and product life-cycle management.

Negotiations and Conflict Management

• Practical experience in the theory and processes of negotiation in a variety of settings including face-to-face, virtual and cross-cultural business environments.
• Focus on classical game theory and application.
• Negotiating skills developed by preparing and simulating a broad mixture of negotiations, ranging from one-on-one, to three-person, to multiparty and team negotiations.
• Developed skills to analyze outcomes and strategies utilized during negotiations.

Human Resource Management

• Analysis and resolution of personnel problems in organizations.
• Application of traditional strategies for human resource planning, recruitment, selection, orientation, training, appraisal, compensation, and development.
• Interactive and competitive multi-factor simulation that incorporated human resource management concepts and philosophy.

Management of Organizations

• Introduction to the principles of management and human behavior in organizations.
• Survey of organizational design structure, strategy, planning, control, human resource management, and project management.
• Conceptual and applied introduction to organizational behavior topics such as individual differences, perception/judgment/decision-making, motivation, communication, teams/groups, leadership, conflict, ethics, social responsibility, diversity, and culture.

Supply Chain Operations Management

• Introduction to managing global supply chains and operations within the context of an integrated value chain.
• Topics included purchasing and supplier management, demand forecasting, aggregate planning and inventory management, collaborative planning, forecasting, and replenishment processes, capacity planning, ERP, quality management, distribution, transportation management, service operations logistics, and performance measurement.

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